Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about our practices.
Information We Collect
When you use velisparaqon's investment analysis platform, we collect several types of information to provide you with educational resources and improve your learning experience. This isn't just a standard data grab – we actually think carefully about what we need and why.
Personal Information You Provide
- Contact details including your name, email address, and phone number when you register for our learning programs
- Educational background and experience level to tailor content appropriately
- Communication preferences and areas of interest within investment analysis
- Feedback and questions you submit through our contact forms or during educational sessions
Automatically Collected Information
Like most websites, we automatically collect certain technical information. Your browser shares details about your device, location (general area, not your exact address), and how you navigate our site. We use this to understand which educational content resonates most with our Canadian audience and to fix any technical hiccups.
How We Use Your Information
We're not in the business of selling your data or spamming you with irrelevant content. Instead, we focus on creating meaningful educational experiences around investment analysis fundamentals.
Educational Services
Your information helps us customize learning materials, track your progress through different modules, and suggest relevant resources based on your experience level. Think of it as having a study partner who remembers what you've already mastered.
- Delivering educational content and course materials tailored to your learning path
- Sending updates about new learning modules and educational resources
- Providing technical support and responding to your questions
- Improving our educational platform based on user feedback and usage patterns
- Complying with Canadian privacy regulations and educational standards
Information Sharing and Disclosure
We don't sell, rent, or trade your personal information to third parties for marketing purposes. That said, there are a few specific situations where we might share your information – always with your privacy in mind.
Service Providers
We work with carefully selected Canadian and international service providers who help us deliver our educational platform. This includes email service providers, hosting companies, and educational technology partners. All these providers are contractually obligated to protect your information and use it only for the specific services they provide to us.
Legal Requirements
We may disclose your information if required by Canadian law, court order, or government regulation. This includes compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy legislation in Canada.
Data Security and Protection
Security isn't just a checkbox for us – it's built into how we operate. We use industry-standard encryption, secure data centers, and regular security audits to protect your information.
All data transmission between your browser and our servers uses SSL/TLS encryption. Personal information is stored in secure, access-controlled databases with regular backups. Our team receives ongoing training on privacy and security best practices, and we conduct annual security reviews with independent auditors.
While we implement strong security measures, no internet-based service is completely secure. We encourage you to use strong, unique passwords and to contact us immediately if you suspect any unauthorized access to your account.
Your Privacy Rights
Under Canadian privacy law, you have several important rights regarding your personal information. We've designed our systems to make exercising these rights as straightforward as possible.
Your Right | What It Means | How to Exercise |
---|---|---|
Access | Request a copy of your personal information we hold | Contact us with verification details |
Correction | Update or correct inaccurate information | Update through your account or contact us |
Deletion | Request deletion of your personal information | Submit written request with identity verification |
Portability | Receive your data in a structured format | Request through our privacy contact |
To exercise any of these rights, please contact our privacy team. We'll respond within 30 days and may need to verify your identity before processing your request. There's no fee for most requests, though we may charge a reasonable fee for excessive or repetitive requests.
Data Retention
We keep your personal information only as long as necessary to provide our educational services and comply with legal requirements. Different types of information have different retention periods based on their purpose and legal requirements.
Account information and learning progress data are retained while your account is active and for two years after account closure. Communication records are kept for three years to help resolve any questions or issues. Financial transaction records, where applicable, are retained for seven years in compliance with Canadian tax and business regulations.
When information reaches the end of its retention period, we securely delete or anonymize it so it can no longer be associated with you personally.
Cookies and Tracking
We use cookies and similar technologies to improve your experience on our educational platform. Most of these are essential for the site to function properly, while others help us understand how you use our resources so we can make them better.
Essential cookies handle things like keeping you logged in and remembering your learning preferences. Analytics cookies help us understand which educational content is most helpful and where students might be getting stuck. You can control non-essential cookies through your browser settings, though disabling them might affect some features of our platform.
International Data Transfers
While velisparaqon operates primarily in Canada, some of our service providers may process or store data outside of Canada, including in the United States and European Union. When this happens, we ensure appropriate safeguards are in place to protect your information according to Canadian privacy standards.
We use standard contractual clauses and only work with providers who demonstrate adequate privacy protections. Your information receives the same level of protection regardless of where it's processed.
Changes to This Policy
We update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email and post the updated policy on our website with a new effective date.
We encourage you to review this policy periodically, especially before providing any new personal information. Continued use of our services after policy changes indicates your acceptance of the updated terms.
Privacy Questions or Concerns?
Contact our Privacy Officer:
velisparaqon Privacy Team
19 Cromer Ave, Grand Falls-Windsor, NL A2A 1X3, Canada
Phone: +1 403 505 7121
Email: privacy@velisparaqon.com
We typically respond to privacy inquiries within 2-3 business days.